SIMOSA, Pakistan’s largest homegrown SIM-care and digital lifestyle app powered by Jazz, has reached a groundbreaking milestone of 20 million monthly active users (MAUs) in 2024. This achievement cements SIMOSA’s role as a transformative force in the country’s digital ecosystem, delivering cutting-edge features and seamless user experiences.
🌟 From Jazz World to SIMOSA: A Digital Revolution
In a landmark transition earlier this year, Jazz World was revamped into SIMOSA (SIM One Stop App), marking the region’s largest digital overhaul. SIMOSA redefines convenience by integrating:
- SIM care and smart self-services
- Lifestyle solutions
- Learning platforms
- Health resources
- Exclusive discounts and entertainment
This all-in-one platform ensures enriched everyday living for users, making it Pakistan’s #1 lifestyle app with:
- 20 million MAUs
- 6 million daily active users (DAUs)
- A steady 4.4 app rating, reflecting strong user trust and satisfaction.
🛠️ Key Achievements and Innovations
📊 Smart Self-Service Excellence
- Facilitated 100 million transactions, a 35% increase from last year.
- Enabled 80% of Jazz customers to download tax certificates, representing 33% of Pakistan’s tax filer base.
🏆 Awards and Recognition
- Winner of “Best Customer Mobile Service” at the Pakistan Digital Awards.
- Received the VEON Digital Learning Award, empowering over 2 million users through gamified learning.
- Achieved the highest Net Promoter Score (NPS) in the industry.
💡 Innovative Features Launched in 2024
- AI-powered Magic Bundles for personalized packages.
- Buy Now Pay Later (BNPL) options for financial flexibility.
- Enhanced Jazz Advance and credit facilities.
- ‘SIMOSA Chaat,’ an AI-powered chat feature fostering meaningful interactions.
💬 Leadership Perspective
Aamer Ejaz, President of Digital Platforms at Jazz, shared:
“Achieving 20 million monthly active users is a testament to our relentless focus on innovation and customer-centricity. We aim to make SIMOSA indispensable for every SIM user, positioning it as the go-to app by 2025—just as Discord is for gamers or Booking.com is for travelers.”
🌍 Impact on Communities
SIMOSA has also championed female empowerment, benefiting 3 million women while fostering digital inclusion across Pakistan.
🚀 Looking Ahead: A Smarter Digital Future
SIMOSA continues to push boundaries, ensuring smarter, more integrated solutions for individuals and communities. As Jazz strives to build a digitally inclusive future, SIMOSA stands as a symbol of innovation, convenience, and empowerment for millions across Pakistan.
