Big news for those relying on NADRA services at post offices! The National Database and Registration Authority (NADRA) has officially shut down its identity card-related services at General Post Offices (GPOs) across Pakistan. After three years of operation, the initiative—aimed at offering more accessible services—has ended, leaving many wondering what comes next.
Here’s what you need to know about this decision and how it impacts you. 🔍
🛑 Why Did NADRA Close the Post Office Counters?
The NADRA-Pakistan Post collaboration was launched with the intention of making CNIC services (renewals, address changes, marital status updates) more convenient by bringing them to local post offices. However, after three years of low engagement and poor awareness, the service was deemed unsuccessful.
Key Reasons Behind the Closure:
- Low Public Engagement: Despite the initiative’s good intentions, it failed to attract enough users due to a lack of public awareness.
- Limited Awareness: A lack of proper awareness campaigns meant many citizens didn’t even know that such services were available at GPOs.
- Ineffective Outreach: The planned promotion campaigns never materialized, leaving many unaware of the new service option.
🏤 Impact on the Public
The closure of all 83 NADRA counters across major cities, including 10 counters in Karachi, means that citizens can no longer access CNIC-related services at these post offices. As a result, the following changes are taking place:
- Counter Closures: All 83 service counters have been shut down, and staff have been instructed to return equipment and deposit collected fees.
- Pending Applications: Ready CNICs must be delivered to applicants before the counters are dismantled.
- Future Shifts: The equipment will be transferred to union councils next fiscal year to enhance local service delivery.
🔄 What’s Next for NADRA Services?
While the initiative at post offices may be over, NADRA isn’t stepping back. The authority is planning to shift its focus to union councils in the coming fiscal year. This move is aimed at improving local-level service delivery, making it more accessible and efficient for citizens.
📉 A Program That Didn’t Reach Its Full Potential
The closure of the NADRA counters at post offices marks the early end of a 10-year agreement between NADRA and Pakistan Post. While the goal was to reduce congestion at NADRA centers and make services more accessible, the program ultimately didn’t live up to its expectations due to lack of awareness and poor engagement.
✅ What You Can Do Now
With the shift to union councils, CNIC services will likely become more streamlined for the public. If you were using the GPO counters, here’s what you can expect moving forward:
- Visit your local union council for CNIC-related services.
- Stay updated through NADRA’s website or local news for more updates on service availability.
💬 Stay Informed!
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